Unleashing the Power of Telephone Hold Time
We create custom message-on-hold programs for US veterinary hospitals
Our Services
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Primary Care
Empower clients with our custom monthly message on hold program for primary care veterinary practices. Share vital info and strengthen client relationships to take your practice to the next level.
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Specialty Care
Transform Your Client Communications with Customized Monthly Message On Hold Programs for Specialty Veterinary Services, including cardiology, dermatology, neurology, ophthalmology, oncology, orthopedics, rehabilitation, specialty dentistry, surgery, critical care, and more. Enhance Client Experience with Engaging Messages.
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Urgent Care & ER
Maximize client experience with our customized quarterly on-hold program for Urgent Care Hospitals. Our messages provide expert advice, treatment recommendations, and payment options to build pet-owner loyalty and ease nervous pet parents. Start reassuring your clients today!
More about our brand
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We specialize in creating customized message-on-hold programs for veterinary hospitals across the United States, with a focus on primary care, specialty hospitals, and urgent care and emergency services. Our programs provide valuable information to pet owners while they wait on hold, helping to educate and engage them while building trust with your practice.
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We work collaboratively with you to determine the topics for your hospital's on-hold messages. By combining your knowledge of your client base and key services with our expertise in messaging that works, we can curate messages that are not only effective but also timely and seasonally appropriate.
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Absolutely! Our Paws Pause service is specifically designed to work with voice-over-internet-protocol (VOIP) systems, so you can use our service with confidence knowing that it will work seamlessly with your existing setup.
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We work with you to gather information to create your custom scripts. We then present the scripts to you for final approval before heading to the studio to produce your on-hold messages. This process typically takes 10 to 15 days, but you can feel at ease with your core or placeholder messages playing in the meantime, allowing us to take the time needed to create quality messages tailored to your hospital.
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Yes, you can cancel your subscription with us at any time.
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With a custom on-hold program, you can:
Increase sales by promoting your services, products, and special offers.
Drive traffic to your website and social media channels, giving your business greater exposure and visibility.
Create a positive first impression for callers, giving them a sense of what your practice is all about and why you're the best choice for their pet.
Educate callers about the importance of your services for their pet's health, building trust and loyalty with your clients.Item description
Why you need message on-hold
Increase sales by promoting your services, products, and special offers.
Drive traffic to your website and social media channels, giving your business greater exposure and visibility.
Create a positive first impression for callers, giving them a sense of what your hospital is all about and why you're the best choice for their pet.
Educate callers about the importance of your services for their pet's health, building trust and loyalty with your clients.
Contact Us
Contact us for your custom on-hold messages. We'll work with you to create your scripts and produce your messages in no time. Expect a professional, stress-free process. Submit your information today.